Track Your Order


• Unwashed, unworn, or defective merchandise may be returned within fourteen days from the date merchandise was received. Item(s) must be returned in condition received or merchandise may be returned to sender.

• All sales final on intimate apparel and sale items.

• Refunds will be credited to original credit card only within 7 business days after being received.

• Shipping is non-refundable, except in cases where we made an error.

• Exchanges can only be made with the same product in another color or size. We are unable at this time to process an exchange for a different item. If a different item is desired, a return will have to be made on the original item and a new order will have to be placed.


1. Please include a packing slip with your return. Download and Print a return form here or you may use the original invoice that was provided with your order. Indicate the item that is being returned.

2. Pack merchandise securely and send to the following address:
      Grayson Shop
      1900 E. Alessandro Blvd. Unit 103
      Riverside, CA 92508

• All returns are recommended to be sent via a traceable carrier such as USPS, UPS or FedEx. Grayson Shop is not responsible for packages not received if sent via a non-traceable method. Returns must be shipped prepaid.